5 Finger Deals - Electronics | Computers | Accessories | Toys

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Why should you purchase from an Authorized Internet Retailer?

1. You can count on your equipment's warranty being honored. Some manufacturers will only honor a request for service under warranty if the item was purchased from an Authorized Retailer. You may be asked to show proof of purchase in the form of a dated invoice from an Authorized Retailer.
2. You can be sure your equipment was intended to be sold in the US market and is not a "gray market" unit. Gray market units may look the same as those intended to be sold in the US, but they may not meet the same performance specifications. They're not likely to be UL listed, so they may be unsafe. They may lack all or some of the accessories provided with US models. They may be difficult or even impossible to repair.
3. You benefit because many manufacturers provide Authorized Retailers with thorough, ongoing training. Manufacturers make sure Authorized Retailers learn how to set up and use their products. And they typically inform their Authorized Retailers about any product recalls or modifications. You can count on an Authorized Retailer to pass any important information they receive on to you.

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We also allow our users to sign up to receive Savings & News by registering with their email addresses, or by checking the appropriate box when purchasing.

What are 'Factory Renewed' products?

A product is labeled 'Factory renewed' for any number of reasons:
* Open Box: Items cannot be sold as new if product packing is removed without a purchase. * Returns: Consumers can return products for any reason. Perhaps the consumer didn't like the product or had difficulty getting the item to work. Whether it's the very next day or months later, these items must be identified as 'reconditioned' or 'refurbished' to be resold. * Scratch and Dents: Some items are returned with visible wear and tear. Premier Products makes every effort to ensure that our reconditioned merchandise does not include 'Scratch and Dents.

How are products renewed?

Every renewed product must pass a thorough examination. After repairing any defect and sanitizing, the product is repackaged. This service may be performed by the original manufacturer, a reputable professional outside firm or right here at Premier Products. All products are returned to like-new or almost new condition.

Will 'Factory Renewed' products come in different packaging?

By law, product packaging must state if an item is factory renewed. Packaging and terminology may differ from the original. Some items will arrive in a regular retail box with a sticker indicating that it's reconditioned, refurbished, or factory serviced. Some items are repackaged in a plain brown or white box. Enclosed manuals may refer to accessories (camera cases, straps, etc.) that are not included with the reconditioned product. Be sure read over the product information page for a list of included accessories.

What makes a 'Factory Renewed' item such an excellent purchase?
* Factory renewed products maintain high quality standards. Each item is checked at least twice for proper working condition and quality. In fact, renewed goods have a very low (2-percent) return rate. * The price you pay for a renewed item is much lower than at retail. * Our guarantee covers every renewed item you purchase. For more information about warranties, please read our Warranty Page.